“Analisis Kepuasan Pelanggan Terhadap Kualitas Pelayanan Menggunakan Metode Service Quality (Servqual) Dan Metode Quality Function Deployment (QFD) (Studi Kasus Madrasah Ibtidaiyah ‘X’)”. Nusantara Technology and Engineering Review 1, no. 1 (November 30, 2023): 54–61. Accessed July 1, 2025. https://journal.unusida.ac.id/index.php/nter/article/view/1164.