“ANALISIS PENGARUH KUALITAS PELAYANAN AKADEMIK TERHADAP LOYALITAS MAHASISWA UNUSIDA DENGAN PENDEKATAN PARTIAL LEAST SQUARE (PLS)”. Journal of Research and Technology, vol. 2, no. 2, Dec. 2016, pp. 6-13, https://doi.org/10.55732/jrt.v2i2.215.