KRISNADHI HARIYANTO; ASTRIA HINDRATMO. Pengukuran dan Penentuan Prioritas Perbaikan Kualitas Layanan Jasa Service Kendaraan dengan Metode Service Quality dan Analytical Hierarchy Process . Journal of Research and Technology, [S. l.], v. 6, n. 2, p. 251–265, 2020. DOI: 10.55732/jrt.v6i2.366. Disponível em: https://journal.unusida.ac.id/index.php/jrt/article/view/366. Acesso em: 7 feb. 2025.